Defect tracking

Definitions
Why do we need defect reports?
Defect Life Cycle

Definitions

Mistake (Error) - human action that produces incorrect result

Defect (Bug, Fault)

Definitions

Defect Report - a document reporting on any flaw in a

Why do we need Defect reports?

To provide programmers, managers and others

Defect Life Cycle

In Progress

Detection

Reporting

Fixing

Retesting

Closure

Assigning

Failed Verification

Not An Issue

Won’t Fix

Not Reproducible

Reopening

Closed

Rejecting

Open

In

Test Incident Report (Defect Report)

According to IEEE 829 Test Incident Report

Severity and Priority

Severity – the degree of impact that a defect

Try to reproduce symptoms when you see them
Try to isolate the

Defect Tracking Tool - a tool that facilitates the recording and

Defect Tracking Tools

Collect defect/request records
Assign defect/request record to the responsible

Defect Tracking Tool

Defect Reporting
1. Click Create Issue

Defect Tracking Tool

2. Select ‘Issue type’ = “Bug”
3. Set short

Defect Tracking Tool

4. Select Priority* of the defect
5. Select

Defect Tracking Tool

6. Put down Description, Steps,
Actual and Expected

Defect Tracking Tool

Defect filtering
Use configurable filter to find defect

Defect Tracking Tool

Other features
Use link icon to get permanent link