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- 2. When I think of etiquette, I think of…
- 3. When I think of etiquette, I think of…
- 4. When I think of etiquette, I think of…
- 5. When I think of etiquette, I think of…
- 6. Etiquette – A Ticket Original meaning: A ticket proving that the bearer knew the rules required
- 7. Etiquette – A Ticket Etiquette still “opens doors” Life is more pleasurable and easier when we
- 8. Principles of Etiquette Do unto others as you would have them do unto you. – Luke
- 9. The Case for Etiquette Good manners open doors that position and money cannot. Treating people courteously
- 10. Question 1 In the business arena: Only men should stand for handshaking and all introductions Only
- 11. Question 2 For easy reading, one’s name badge should be worn: On the left shoulder On
- 12. Question 3 When eating bread in a restaurant, you should: Butter the whole piece of bread,
- 13. Question 4 The best way to meet people at a business or social function is to:
- 14. Question 5 When making a business introduction, you should : Wing it Introduce the less important/junior
- 15. Question 6 When expressing thanks to someone who has given you a gift, you: Send an
- 16. Question 7 When you are dining with someone important and your cell phone rings, you: Answer
- 17. Question 8 When you are dining in a restaurant and you accidentally drop your fork on
- 18. Question 9 When seated at a round or rectangular table: Remember, left to right, B-M-W: bread,
- 19. Question 10 If you have a morsel of food lodged in your teeth and you want
- 20. Question 11 When you are finished eating, your napkin should be a) Folded loosely and placed
- 21. Question 12 When two business people communicate, how far apart should they stand? 1.5 feet 3
- 22. Question 13 It is acceptable to tell a business colleague that his/her zipper is unzipped. True
- 23. Question 14 When answering a business phone, always answer With a simple hello. It sounds more
- 24. Question 15 When you reach a doorway at the same time as another person, the following
- 25. Question 16 When exiting an elevator and a more senior person is toward the back, always:
- 26. Question 17 On “Casual Friday”, which item(s) of clothing is (are) generally considered inappropriate? Khaki slacks
- 27. Question 18 You have just heard a coworker in the cubicle next to yours speak rudely
- 28. Question 19 You have exchanged a couple of angry emails with a coworker who, in your
- 29. Real Interviewing Mistakes That You WILL NOT Make Not cutting the tags off your suit because
- 30. How To Introduce Yourself Stand up Look the person in the eye Extend your hand for
- 31. Introductions Introduce the person of greatest importance or authority first (“Chancellor Oblinger, I’d like you to
- 32. Avoid Your Coworkers’ Pet Peeves Or, how to avoid a reputation as the office slob, pest,
- 33. Cubicle Courtesies Avoid loud phone conversations, especially of a personal nature Do not wear strong perfume
- 34. Kitchen If you drink the last cup of coffee, make a new pot If you drink
- 35. Office Citizenship Put things back where they belong (stapler, hole punch, tape, etc.) Indicate a reorder
- 36. Office Citizenship Refill the gas tank of the company’s car after using. Remove any fast food
- 37. Connecting With Others Learn everyone’s names quickly and use them. Accept and initiate lunch invitations Recognize
- 38. Find Your Own Style Figure out what you’re comfortable with and do it Don’t try to
- 39. Eating Out/Receptions It’s not about the food. It’s not about the beverages.
- 40. Restaurants Know how to use a standard table setting. Start with utensils on the outside and
- 41. Restaurants Don’t order an expensive entrée Don’t order anything crunchy or messy, or that you eat
- 42. Restaurants Don’t start eating until your host or hostess does, or until everyone has been served
- 43. Restaurants Don’t bring your face down to the plate – bring your utensil up to you
- 44. Restaurants Pace yourself so that you finish about the same time as everyone else Limit or
- 45. Summary Knowledge of social skills does not guarantee that all doors will open or guarantee achievement
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