Diversity in Organizations

Содержание

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Chapter 2 Diversity in Organizations 2-

Chapter 2
Diversity in Organizations

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2- After studying this chapter you should be able to: Describe

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After studying this chapter you should be able to:

Describe the two major

forms of workforce diversity and give examples of how workplace discrimination undermines diversity effectiveness.
Identify the key biographical characteristics and describe how they are relevant to OB.
Define intellectual ability and demonstrate its relevance to OB.
Contrast intellectual and physical ability.
Describe how organizations manage diversity effectively.

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2- Demographics of the U.S. Workforce Today’s workforce: Is more ethnical

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Demographics of the U.S. Workforce

Today’s workforce:
Is more ethnical and racially diverse
Includes

more women and older workers
Has a smaller wage gap between Whites and other racial and ethnic groups

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2- Levels of Diversity Surface-level diversity - differences in age, race,

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Levels of Diversity

Surface-level diversity - differences in age, race, gender, etc.
Less

significant over time
Deep-level diversity - differences in personality and values
More important in the long run

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2- Discrimination Copyright ©2016 Pearson Education, Inc.

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Discrimination

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2- Biographical Characteristics Biographical characteristics include: Age Gender Race Disability Length

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Biographical Characteristics

Biographical characteristics include:
Age
Gender
Race
Disability
Length of service

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2- Age The relationship between age and performance is important because:

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Age

The relationship between age and performance is important because:
The workforce

is aging
Mandatory retirement is outlawed

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2- Gender Do women perform as well on the job as

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Gender

Do women perform as well on the job as men?
Few, if

any, important differences, but:
Women in male domains are perceived as less likeable, more hostile, and less desirable as supervisors
Women are less likely to be assigned challenging positons
Women often earn less than men in the same position
Women face maternal wall bias

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2- Race and Ethnicity U.S. Census Bureau: Recognizes 7 racial groups

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Race and Ethnicity

U.S. Census Bureau:
Recognizes 7 racial groups
Distinguishes between native English

speakers and Hispanics
Research shows that:
Individuals slightly favor colleagues of their own race in performance evaluations, promotion decisions, and pay raises
Racial and ethnic minorities report higher levels of discrimination in the workplace
African Americans tend to fare worse than Whites in employment decisions
Some industries are less racially diverse than others

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2- Disability Americans with Disabilities Act requires employers to make reasonable

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Disability

Americans with Disabilities Act requires employers to make reasonable accommodations for

people with physical or mental disabilities

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2- Other Biographical Characteristics Tenure Religion Sexual Orientation Gender Identity Cultural

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Other Biographical Characteristics

Tenure
Religion
Sexual Orientation
Gender Identity
Cultural Identity

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2- Ability Ability: An individual’s current capacity to perform the various

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Ability

Ability: An individual’s current capacity to perform the various tasks in

a job
Intellectual abilities: Abilities needed to perform mental activities
General mental ability: general factor of intelligence
Physical abilities

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2- Intellectual Ability Copyright ©2016 Pearson Education, Inc.

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Intellectual Ability

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2- Physical Ability Copyright ©2016 Pearson Education, Inc.

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Physical Ability

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Implementing Diversity Management Strategies 2- Diversity management: Makes everyone more aware

Implementing Diversity Management Strategies

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Diversity management:
Makes everyone more aware of
and

sensitive to the needs and differences of others

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2- Attracting, Selecting, Developing, and Retaining Diverse Employees Target underrepresented groups

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Attracting, Selecting, Developing, and Retaining Diverse Employees

Target underrepresented groups
Ensure the hiring

and promotion is bias free
Develop a positive diversity climate
Workers prefer organizations that value diversity

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2- Diversity in Groups Diversity can both help and hurt team

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Diversity in Groups

Diversity can both help and hurt team performance
Leverage differences

for superior performance
Transformational leaders are more effective in managing diverse teams

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2- Effective Diversity Programs Teach managers about the legal framework for

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Effective Diversity Programs

Teach managers about the legal framework for equal employment

opportunity and encourage fair treatment of all people regardless of their demographic characteristics
Teach managers how a diverse workforce will be better able to serve a diverse group of customers and clients
Foster personal development practices that bring out the skills and abilities of all workers

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2- Implications for Managers Understand your organization’s antidiscrimination policies thoroughly and

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Implications for Managers

Understand your organization’s antidiscrimination policies thoroughly and share them

with your employees
Assess and challenge your stereotype beliefs to increase your objectivity
Look beyond observable biographical characteristics and consider the individual’s capabilities before making management decisions
Fully evaluate what accommodations a person with disabilities will need and then fine-tune the job to that person’s abilities
Seek to understand and respect the unique biographical characteristics of your employees; be fair but individualistic

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2- Summary Described the two major forms of workforce diversity and

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Summary

Described the two major forms of workforce diversity and gave examples

of how workplace discrimination undermines diversity effectiveness.
Recognized stereotypes and explored how they function in organizational settings.
Identified the key biographical characteristics and described how they are relevant to OB.
Defined intellectual ability and demonstrated its relevance to OB.
Contrasted intellectual and physical ability.
Described how organizations manage diversity effectively.

Copyright ©2016 Pearson Education, Inc.