Formal letters

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ADDRESSEE: someone you don’t know WE TALK ABOUT: work, business or

ADDRESSEE: someone you don’t know
WE TALK ABOUT: work, business or offical

subjects
KINDS OF FORMAL LETTERS:
What kind of business letter am I writing?

CHARACTERISTICS

Letter of inquiry
Letter of application
Letter of complaint
Letter of regret
Thank you letter

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LAYOUT

LAYOUT

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Address + date Salutation Body Complimentary close P.S.

Address + date
Salutation
Body
Complimentary close
P.S.

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1. ADDRESS & DATE In the top left corner.. Address and

1. ADDRESS & DATE

In the top left corner..
Address and date of

the person/company you are writing to

In the top right corner...
- Address and date (leave a line between the address and the date)

Hillcrest Secondary School,
P.O Box 60453,
Livingstone,
ZAMBIA
10101
7th February 2004

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2. SALUTATION The most common salutation in an informal letter is

2. SALUTATION

The most common salutation in an informal letter is “Dear….”


Note that it is followed by a comma.
Dear Mr / Ms Harkness (if you know the name) /
Dear Sir or Madam NOT Dear Manager (if you do not know the name).
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3. BODY TOPIC FORMAL REASON (ENCLOSURE) CONTACT 4. COMPLIMENTARY CLOSE I

3. BODY

TOPIC
FORMAL REASON
(ENCLOSURE)
CONTACT

4. COMPLIMENTARY CLOSE

I look forward to hearing from you.


Yoursfaithfully, (if you do not know the name)
Yours sincerely, (if you know the name).
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STYLE

STYLE

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STRUCTURE AND CONTENT

STRUCTURE AND CONTENT

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USEFUL LANGUAGE

USEFUL LANGUAGE

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SAMPLES

SAMPLES

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123 Pine Street Oak Ridge, NJ 07438 October 30, 2005 ABC

123 Pine Street
Oak Ridge, NJ 07438
October 30, 2005
ABC Company
345 Spruce Street
Whatever,

IL 01233
Dear Mr. Brown,
Insert the part of the body of the letter here. The body of the letter should tell something about what you hope to convey.
It should also have a closing paragraph in it. There should be at least two sentences per paragraph.
Sincerely,
Mrs. DeGraw
Mrs. DeGraw, Chairperson
Enclosure

Return Address

Inside Address

Salutation

Body

Complimentary Close

Enclosure(s)

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Writing: A letter Imagine you’ve started a campaign, for ex., to

Writing: A letter
Imagine you’ve started a campaign,
for ex., to protect

local environment.
Write a letter to Take Action.
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The aim of campaign: My friends and I have started a

The aim of campaign:
My friends and I have started a campaign

to plant trees\ to clean our neighborhood\ to protect an old building\ to recycle rubbish.
Think of a name for your campaign. When did you start it?
Our campaign is called “Trees please!” We started it six months ago.
What have you done?
We’ve achieved a lot. For example, we’ve written an article for our local newspaper.
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71 Lincoln Road Derby DB12 9RS 9th February President of….\ Head

71 Lincoln Road
Derby
DB12 9RS
9th February

President of….\ Head of Department
56 Aiteke bi
Astana\

Atyrau
Dear Take Action!
I’m writing to tell you about our new campaign to……