Present. Past. Future

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be become begin break bring build buy can choose come cost

be
become
begin
break
bring
build
buy
can
choose
come
cost
cut

drink
drive
eat
fall
feel
fight
find
fly
forget
get
give
go

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check-in suitcase to weigh weight excess weight a scale baggage/luggage baggage

check-in
suitcase
to weigh
weight
excess weight
a scale
baggage/luggage
baggage claim
carry-on
to check one’s baggage
to book a ticket
to

book a room
to buy a ticket
arrivals
departure
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gate flight no. on time delayed cancelled bag arriving expected boarding

gate
flight no.
on time
delayed
cancelled
bag arriving
expected
boarding
customs
passport control
to declare
security
a window seat
an aisle seat

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1— Hello! May I have your passport, please? — Here it

1— Hello! May I have your passport, please? 
— Here it is.
 —

Would you like the window or the aisle? 
— The window. 
— OK. Place your suitcase on the scale, sir. Thank you. Would you like to check this bag? 
— No, it’s a carry-on. 
— OK. Here’s your boarding pass. Gate 32. 
 — Where is that? 
—Follow the signs. 
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2-I’m sorry, but you have excess baggage. The maximum weight allowed

2-I’m sorry, but you have excess baggage. The maximum weight allowed

is 23 kilos for each piece of baggage. Yours weighs 27.
 — But I’m traveling with my partner. We have two seats. 
— You can check two bags. It’s not a problem. Or I will have to charge you 100 dollars. 
— OK. I’ll take out some of my stuff and carry it on. 
— Very well. Sorry for the inconvenience. 
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3— Hello! I’d like to book a flight from Amsterdam to

3— Hello! I’d like to book a flight from Amsterdam to

Moscow for tomorrow morning.
 — Hello! Do you want a round trip ticket? 
— One way trip, please.
— OK. I can offer you an Aeroflot flight. It leaves at 6.30 am. 
— What’s the rate? 
— The rate for economy class is 230 euros, tax included. 
— OK. I’ll take it. 
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5 - Flight number 3609 to New York, check-in in progress

5 - Flight number 3609 to New York, check-in in progress

at counters 15 and 16.
-Flight number 6584 to Vienna is delayed. Estimated time of arrival 11 hours 35 minutes. 
-Flight number 4523 to Moscow, boarding now at gate 4. 
-Final call for passenger Michael Smirnoff booked on flight 4523 to Moscow. Proceed to Gate 4 immediately.
-Attention passengers on flight 37A3 to Moscow, KLM airline. The departure gate has been changed to 10. Follow the signs. 
-Ladies and gents! Don’t leave your bags unattended.
 -Flight number 981 to Hong Kong, Singapore airline, is delayed due to preparation for departure. We are sorry for the delay. We will be offering complimentary drinks. Boarding will start in about fifteen minutes to an hour. Thank you for your understanding. 
-Flight number 24B to London is delayed due to bad weather conditions. New departure time is 23 hours 15 minutes. 
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6- Welcome aboard. -Follow the safety instructions. -Put your clothes into

6- Welcome aboard. 
-Follow the safety instructions. 
-Put your clothes into the overhead

compartment. 
-Place your carry-on bags under your seat.
 -Fasten your seat-belts.
 -Keep your seat-belts fastened during taxiing, take-off and landing. 
-Smoking is forbidden at all times. 
-Shut off your cell phones, laptops and any electronic gadgets.
 -A meal will be served shortly
-Thank you for flying with us.