How to make small talk

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Small talk is a casual form of conversation that “breaks the

Small talk is a casual form of conversation that “breaks the

ice” or fills an awkward silence between people.
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Who? What? Where? When? Why?

Who?
What?
Where?
When?
Why?

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WHO makes small talk? People with many different relationships who do

WHO makes small talk?

People with many different relationships
who do not know

each other at all
people who are only acquaintances -“friend of a friend”
Office employees who may not be good friends but work in the same department
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WHAT do people make small talk about? The weather The food

WHAT do people make small talk about?

The weather
The food
Current events
The

news, sports news, entertainment news
Likes and dislikes
Family affairs
Country matters
Showing interest
Back to business
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Forbidden topics personal information as salaries or a recent divorce something

Forbidden topics

personal information as salaries or a recent divorce
something

(good or bad) about a person’s body
Negative comments
Private issues
Religion or politics
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WHERE do people make small talk? At the office At a

WHERE do people make small talk?

At the office
At a social

event
Out for a walk
Waiting somewhere
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WHEN do people make small talk? first time you see or

WHEN do people make small talk?

first time you see or meet

someone on a given day
during a break in
a meeting or presentation when there is nothing important
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WHY do people make small talk? to break an uncomfortable silence.

WHY do people make small talk?

to break an uncomfortable silence.
simply

to fill time
in order to be polite
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Small Talk Is for Small Minds. Think About it. Talk Deeply, Be Happy?

Small Talk Is for Small Minds. Think About it.

Talk Deeply,

Be Happy?
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The Fine Art of Small Talk Engage anyone in conversation with

The Fine Art of Small Talk

Engage anyone in conversation with

poise and confidence
Revive a dying conversation
Come across as composed and self-assured when talking to people or entertaining clients at conventions, trade shows, and other work related functions
Become an "active" listener
Overcome communication barriers
Handle awkward situations
Come up with topics to discuss
Avoid conversation "killers"
Develop business friendships
Prepare for successful conversation
Remember names and use them properly
Exit conversations with tact, with grace
Feel more at ease at parties, banquets, receptions, and networking events
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"A mixture of stand-up comic, therapist and teacher."

"A mixture of stand-up comic, therapist and teacher."