How to write emails in English

Август 12, 2022

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How to write emails in English

Содержание

2. Emails are letters Usually shorter and less formal than letters, abbreviated forms In business world, you
3. Write an effective subject line To catch reader‘s attention Brief and specific Avoid UPPERCASE – it
4. Begin with a greeting – address the person by their name Depending on the formality of
5. Thank the recipient Replying to client‘s inquiry Thank you for contacting ABC company Find anything to
6. State your purpose If you are initiating the communication Make it clear early in the email
7. Keep it short and to the point Eliminate all the information that is not necessary KISS
8. End with a closing Thank again Refer to future contact I’m looking forward to hearing from
9. Automatic signature Steve Edwards, Marketing Manager ABCD Inc. Tel. +555-7654321 Fax +555-7654378 steve.edwards@abcd.com www.abcd.com
10. Remember Proofread, use grammar and spelling software to check for any errors – be especially careful
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Emails are letters
Usually shorter and less formal than letters, abbreviated forms

In business world, you should try to appear more formal, not too casual

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Write an effective subject line
To catch reader‘s attention
Brief and specific
Avoid UPPERCASE

– it looks like you are SHOUTING!

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Begin with a greeting – address the person by their name
Depending

on the formality of the relationship
Dear Mr. Fox (Peter Fox)
Dear Ms. Fox (Rose Fox)
Dear Mrs. Fox (Rose Fox – she is married – this is OK to use if you know she’s married and wants to be called ‘Mrs’)
Dear Miss Fox (she is not married) – this form is not really used these days – FORGET IT
Dear Orla Smith (use the full
name if you don’t know the
gender)
Hello Monica (use with friends & people you
know)
To Whom It May Concern / Dear Sir or
Madam (use in VERY formal situations if you
don’t know the recipient’s name)

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Thank the recipient
Replying to client‘s inquiry
Thank you for contacting ABC

company
Find anything to thank for
Thank you for your prompt reply
Thank you for your email.

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State your purpose
If you are initiating the communication
Make it clear early

in the email
Keep sentences short and clear
I‘m writing to enquire about…

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Keep it short and to the point
Eliminate all the information that

is not necessary
KISS – keep it short and simple
State the most relevant and interesting information first – people are busy
Short paragraphs

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End with a closing
Thank again
Refer to future contact
I’m looking forward to

hearing from you (soon). / I’m looking forward to meeting you.
Closing line: Best regards / Best wishes / Kind regards (neutral)
Sincerely / Yours sincerely (formal)
Add your contact details
Proofread for typos and mistakes

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