BPM- Minor: The new bridge between Business and IT

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The BPM exchange programme The Business Process Management (BPM) exchange programme:

The BPM exchange programme

The Business Process Management (BPM) exchange

programme:
Is offered by Rotterdam UAS’ Business IT & Management department
Is offered in the fall semester, yearly (September-February)
Online applications are open on rotterdamuas.com between April 1st and May 1st (2016)
Student housing is available (first come, first served), help with visa arrangements is provided.
Contact person BPM: f.a.wagenaar@hr.nl
Administrative contact: m.klootwijk@hr.nl
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The ideal organization? citation sources : designboom.com, Cordys, Oracle, etc.)

The ideal organization?

citation sources : designboom.com, Cordys, Oracle, etc.)

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Chief Executive Officer The typical CEO thinks of IT simply as

Chief Executive Officer

The typical CEO thinks of IT simply as a

black-box that needs to help him address his business challenges

1996

Mergers & Acquisition
Competitive Threats

Globalization

2006

New Business Models
Shifting customer demands

New Standards &
Regulations

1986

Organizational Change

New opportunities

Process Automation

Business Drivers

CIO’s generally agree with this, but also know that traditional IT boxes have difficulties in dealing with today’s challenges

Business Processes are key in aligning Business and IT

Challenges:

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Typical Problems within Organizations Limited or poor integration between systems (stovepipes)

Typical Problems within Organizations

Limited or poor integration between systems (stovepipes)

No end-to-end

business processes control

No single point of monitoring and management

No aggregated view on business processes and objects (e.g. customers)

Multitude of fat client applications

Business logic is not reusable because it is not exposed through open standards

Business logic is locked and hidden in legacy systems that are hard to change and extend

All these issues have a negative effect on
Flexibility, Responsiveness, and Productivity

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Reasons for using BPM (and SOA): Corporate Governance Compliance Agility Product Leadership Process Leadership

Reasons for using BPM (and SOA):

Corporate Governance
Compliance
Agility
Product Leadership
Process Leadership

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New Solutions:

New Solutions:

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ERP Legacy Application CRM Process Management Layer (BPMS) / ServiceBus (ESB) Primary Focus = Process!

ERP

Legacy Application

CRM

Process
Management Layer
(BPMS)
/ ServiceBus (ESB)

Primary Focus =
Process!

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Key areas BPM: Processmodelling Workflow Management Application Integration Business Activity Monitoring

Key areas BPM:

Processmodelling
Workflow Management
Application Integration
Business Activity Monitoring
Quality Management / Continuous improvement
(e.g.

Lean, 6σ and TOC)
Case Management
Decision Management
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A simple process in BPMN:

A simple process in BPMN:

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Service orientation and re-use:

Service orientation and re-use:

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b=a+ Source: Yefim Natis, Gartner 2004 Tier I Presentation Tier V

b=a+

Source: Yefim Natis, Gartner 2004

Tier I
Presentation

Tier V
Data Access

Tier IV
Business Logic

Tier II
Business

Process Management

Tier III
Integration

N-Tier Architecture SOA

IIa: Process Layer (BPMN)
IIb: Business Rules (DMN)

[FW]

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BPM and jobs: Source: Oracle

BPM and jobs:

Source: Oracle

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Conclusion: “Business process management wins the ‘triple crown’ of saving money,

Conclusion:

“Business process management wins the ‘triple crown’ of saving money, saving

time and adding value. It also spans the business and technology gap to create synergy, with proven results” (Gartner Group, AV-20-0932, 2003)