Cross-cultural Communication: United Arab Emirates

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The UAE Flag

The UAE Flag

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BASIC FACTS Location: on the Arabian (Persian) Gulf Political identification: federal

BASIC FACTS

Location: on the Arabian (Persian) Gulf
Political identification: federal state
Founded: December

2, 1971
Population: 4.5 million
Capital: Abu Dhabi
Monetary Unit: UAE Dirham.
Languages: Arabic (official), English, Farsi, Hindi, Urdu
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BASIC FACTS Nationalities: 200 Religions: Islam 96% (Sunni 80%, Shiite 16%),

BASIC FACTS

Nationalities: 200
Religions: Islam 96% (Sunni 80%, Shiite 16%), Christian,

Hindu and other 4%
Literacy rate: 93%
Time difference: +4 hours from GMT
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BASIC VALUES Tolerance Openness Family Hospitality Forgiveness

BASIC VALUES
Tolerance
Openness
Family
Hospitality
Forgiveness

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Etiquette Politeness Handshaking Eye contact Dressing conservatively Gifts Avoid using your

Etiquette

Politeness
Handshaking
Eye contact
Dressing conservatively
Gifts
Avoid using your

left hand while eating or offering something
Avoid crossing your legs while sitting
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CONVERSATION NO anger or impatience. signs of tension brash conversation refusing

CONVERSATION NO

anger or impatience.
signs of tension
brash conversation
refusing the offer of strong black

coffee
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CONVERSATION YES Eye contact Accept everything you are offered Polite small

CONVERSATION YES

Eye contact
Accept everything you are offered
Polite small talk
Learn to relax
A

calm demeanour
Non-aggressive body posture
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CONVERSATION WHAT TO EXPECT Interrupting the meeting at any time Other

CONVERSATION WHAT TO EXPECT

Interrupting the meeting at any time
Other people entering

the meeting
Be prepared for expansive conversations.
Do not look for western style structure in meetings
A negotiating style that is calm but firm.
Sincerity and trust
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GIFT-GIVING NO Alcohol or products that contain alcohol Products or foods

GIFT-GIVING NO

Alcohol or products that contain alcohol
Products or foods from scavengers
Personal clothing

items
Dogs
Knives
sculptures, drawings or photos showing the human body
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GIFT-GIVING YES A good gift: a compass Open and examine immediately

GIFT-GIVING YES

A good gift: a compass
Open and examine immediately
The best you can

afford
Present with the right or both hands