Содержание
- 2. The “Why Why” Tool… Why Why Why Why WHY
- 3. Why did the customer return the product? It had a faulty component Why did it have
- 4. Forced Field Analysis… Identify the forces and factors that may influence the problem or goal State
- 5. Forced Field Analysis… State current situation, problem, or desired state List all the forces driving change
- 6. Nominal Group Technique… Everyone submits problem they think is most important Problems are listed Each member
- 7. --- REVIEW --- The canning factory that you are in management for is being faced with
- 8. Affinity Diagram… Conduct a brainstorming session on the topic under investigation. Clarify the list of ideas.
- 9. Affinity Diagram… Sample Layout Also see page 446 in your textbook Post-It notes or cards that
- 10. Interrelationship Digraph… Used to show cause-and-effect relationships between identified factors surrounding an issue Place the problem
- 11. Interrelationship Digraph… Sample Layout Also see pages 447-448 in your textbook
- 12. ?'s Questions So Far?
- 13. --- REVIEW --- and present Your company has to shut down a main production line. Create
- 14. BREAK Let’s Take a 10-15 Minute Break!
- 15. “7 Management and Planning Tools” Affinity Diagram Interrelationship Diagraph Tree Diagram Matrix Diagram Prioritization Methods Process
- 16. Breaks down or stratifies ideas in progressively greater detail. The objective is to partition a big
- 17. Helps you to identify and analyze the presence and strength of relationships between two sets of
- 18. Helps you rank problems or issues (usually generated through brainstorming) by a particular criterion that is
- 19. A method that graphically displays as many alternatives and contingencies that can be determined in advance
- 20. Helps you to work out the most efficient sequence of events needed to complete any project.
- 21. ?'s Questions?
- 22. --- APPLY IT --- The continuing conflict in the Middle East has raised commodity prices to
- 23. --- DISCUSS IT --- What tool did you use? Did you try a tool that didn’t
- 24. --- CONCLUSION --- 10 Tools Presented First 3 can be used in variety of situations Last
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