Russia – Comparative International Mangement

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Russia Presentation in Comparative International Management 1st Semester 2005/2006 Prof. Dr. Antonio Robalo 29.11.2005

Russia
Presentation in Comparative
International Management

1st Semester 2005/2006
Prof. Dr. Antonio Robalo

29.11.2005

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Team Ewa Augustyniak (Poland) Inga Astrauskaite (Lithuania) Peter Pavlic (Slovenia) Simon Borghardt (Germany)

Team
Ewa Augustyniak (Poland)
Inga Astrauskaite (Lithuania)
Peter Pavlic (Slovenia)
Simon Borghardt (Germany)

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Overview Introduction History Geography Curiosities Stereotypes Hofstede Behavior Business Negotiating Conclusion

Overview
Introduction
History
Geography
Curiosities
Stereotypes
Hofstede
Behavior
Business
Negotiating
Conclusion

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Introduction 9000 km from East to West and 5000 from North

Introduction

9000 km from East to West and 5000 from North to

South
Ural mountains divide Russia into a European and Asian part
Population of about 143 million (3/4 live in the European part)
Moscow is the capital and the largest city
Russian is offical language but many others in component parts
President is Vladimir Putin
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History of Russia Founded in the 12th century Emerged from over

History of Russia

Founded in the 12th century
Emerged from over 200 years

of Mogol domination
New Romanov Dynasty in the 17th century, policy of expansion from Siberia to the Pacific
Peter I: hegemony was extendet to the Baltic Sea; renamed the country Russian Empire
Defeats of the Russian Army in
World War I led to rioting and to
the overthrow in 1917 of the
imperial household
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History of Russia Communist seized power soon after under Lenin and

History of Russia

Communist seized power soon after under Lenin and formed

the USSR
Rule of Stalin (1928-1953) strengthened Russian dominance of the Soviet Union under the costs of millions of lives
Gorbachev (1985-1991) introduced glasnost (openess) and perestroika (restructuring) in an attempt to modernize Communism
Initiatives released forces
that in 1991 splintered the
USSR into 15 independent
states
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History of Russia Russia struggles in its efforts to build a

History of Russia

Russia struggles in its efforts to build a democratic

political system and market economy to replace the strict social, economic and political controls of the Communist period
Progress on the economic front
Recentralization of powers under Putin and erosion of democratic institutions
Guerilla conflict still going on
between Russia and Chechnya
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Geography Northern Asia (that part west of the Urals is included

Geography

Northern Asia (that part west of the Urals is included with

Europe), bordering the Arctic Ocean, between Europe and the North Pacific Ocean
Stretches across much of the north of the supercontinent of Eurasia
Great variety of landscapes and
climates
Most of the land consists of
large plains known as Siberia
Extensive coastline of
over 37,000 km
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Geography Largest country in the world in terms of area (1.8

Geography

Largest country in the world in terms of area (1.8 times

the size of the US); despite its size, much of the country lacks proper soils and climates (either too cold or too dry) for agriculture
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Curiosities in Russia Russians are impressed with size and number, and

Curiosities in Russia

Russians are impressed with size and number, and much

that they do is on a grand scale
Things seldom go as planned with Russians. They often say, "In principle, it can be done," but in practice, it may be another matter
Russians admire Americans as people, and generally bear no harm toward them
Belief and pride in Russia as a great power with a special mission in the world
Mocow is even more expensive to do business than New York or Tokyo
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Stereotypes about Russia Way of life is very simple Russians love

Stereotypes about Russia

Way of life is very simple
Russians love to eat

rye bread with herring and drink vodka
Fashion for fur coats and hats is at all times high
Cold winters are impossible to survive
University professors have to sell matryoshkas to foreigners, and former teachers work as security guards
Average salary is $150 per month
President Putin is still loved by all the nation
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Stereotypes about Russia Playing balalaika and drinking vodka is their only

Stereotypes about Russia

Playing balalaika and drinking vodka is their only entertainment
Teenagers

are keen fans of the band TaTu and dream of fleeing the country as soon as they are 18
Few dozen people who managed to make some money on the oil fields now live in exile
Russia will soon go
back to communism
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„A typical Russian”

„A typical Russian”

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The World's Attitude Towards Russia: Friends and Foes

The World's Attitude Towards Russia: Friends and Foes

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Dimensions of cultures How Hofstede evaluates Russia?

Dimensions of cultures
How Hofstede evaluates
Russia?

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Index Scores of Russia

Index Scores of Russia

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High Uncertainty Avoidance „Will it be any better?? No, it had

High Uncertainty Avoidance
„Will it be any better??
No, it had already

been better.”
(Russian Finance Minister, asked by an investor about the economic future of Russia)
Results according to:
- Hofstede 95
Globe 98
Noumov 68
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High Uncertainty Avoidance Low tolerance for uncertainty and ambiguity Rule-oriented society,

High Uncertainty Avoidance

Low tolerance for uncertainty and ambiguity
Rule-oriented society, which institutes

a lot of laws, rules, regulations, and controls
Time is money
Emotional need to be busy
Suppresession of deviant ideas and behaviour, resistance to innovations
Motivation by security and esteem of belongingness
Belief in experts and specialization
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Large Power Distance “Subordinate should always look foolish and flimsy. In

Large Power Distance


“Subordinate should always look foolish and flimsy.

In order not to shame with their wisdom the superior”
(Decree of Tsar Peter I)
Results according to:
- Hofstede 93
Globe 77
Noumov 40
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Prevailing religions and philosophical systems stress hierarchy and stratification Prevailing political

Prevailing religions and philosophical systems stress hierarchy and stratification
Prevailing political

ideologies stress and practice power struggle
Hierarchy in organizations reflects the existential inequality between higher- ups and lower-downs
Subordinates expect to be told what to do, superior unavailable
Powerful people try to look as impressive as possible
Centralization is popular

Large Power Distance

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Factors of Large Power Distance Geographical condition Small number of the

Factors of Large Power Distance

Geographical condition
Small number of the social stratum


Small number of people with higher education
Lack of advanced technology
State politics
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Low Individualism “My adress is not a house and the street.

Low Individualism
“My adress is not a house and the street.

My adress is the USSR.”
(Words in a famous Russian song)
Results according to:
- Hofstede 39
- Globe 36
- Noumov 41
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Low Individualism Ideologies of equality prevail over ideologies of individual freedom

Low Individualism
Ideologies of equality prevail over ideologies of individual freedom
Collective interests

prevail over individual interests
Opinions are predetermined by group membership
Laws and rights differ by group
Press controlled by the state
Hiring and promotion decisions take
employees' ingroup into account
Dominant role of the state in the economic system
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Low Masculinity “How many divisions does the Pope lead? (Joseph Stalin,

Low Masculinity

“How many divisions does the Pope lead?
(Joseph Stalin, at Postdam

conference)
Results according to:
- Hofstede 36
Globe 47
Noumov 55
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Low Masculinity Dominant values in society are caring for others and

Low Masculinity
Dominant values in society are caring for others and preservation
People

and warm relationships are important
Work in order to live
Stress on equality, solidarity and quality of work life
Managers use intuition and strive for consensus
Resolution of conflicts by compromise and negotiation.
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Russia’s position in Gesteland classification Features of Russian culture: Relationship-oriented Formal Fluid-time , polychronic Expressive

Russia’s position in Gesteland classification
Features of Russian culture:
Relationship-oriented
Formal
Fluid-time

, polychronic
Expressive
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General business rule "In Russia daily work conditions can be compared

General business rule


"In Russia daily work conditions can be compared to

a jungle where you really don't know what can fall on your head in the next minute."
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Behaviour Comrade!!! – Never!!! Connections, influences (gifts, money) Personal relations Women

Behaviour

Comrade!!! – Never!!!
Connections, influences (gifts, money)
Personal relations
Women
Scepticism, friends
Be feminine
Advantage
Relaxing

(lunch, theater etc.)
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Business Shaking hands, hugs, kissing Formal & Conservative (Men, Women) Punctuality Business cards (Plenty!!!)

Business

Shaking hands, hugs, kissing
Formal & Conservative (Men, Women)
Punctuality
Business cards (Plenty!!!)

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Informal Meetings Theater Casual dressing at home dinners (dacha) & gifts

Informal Meetings
Theater
Casual dressing at home dinners (dacha) & gifts
Small talk

(English, Russian, current events, music, art…)
Sauna
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Legal situation Fiscal obscurities Legal issues Difficult dealings with the Russian

Legal situation
Fiscal obscurities
Legal issues
Difficult dealings with the Russian public authorities
!!!

Be careful !!! some licences – especially for export are hard to obtain
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How to prepare to the negotiations? Financial situation must be examined

How to prepare to the negotiations?
Financial situation must be examined
Study the

hierarchial structure of the company
Mutual friends wanted
Professional interpreter necessary
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How to select the appropriate negotiation team? Status of the team

How to select the appropriate negotiation team?

Status of the team members

of great importance
Same idea of every raised issue
Clear leader
Desired features of group members - patient, highly tolerant and resistant to provocations
“uniform front”
Business ethics essential
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First meeting A formality Opportunity to get to know each other

First meeting

A formality
Opportunity to get to know each other well

and to outline the proposal at most
Calm and formal
Be self-confident, patient and simultaneously create the atmosphere of warmth  
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Negotiation rules (1) Serious matter and should be treated accordingly Personal

Negotiation rules (1)

Serious matter and should be treated accordingly
Personal relationships

are very important in Russia
Visualisation
Make sure they understand what you are offering!
Problems with agreeing to compromises
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Write down all the results General impression is what counts the

Write down all the results
General impression is what counts the most
Patience

is crucial
Direct talk is welcomed
Exclusivity
When a deal is struck is often sealed off with a glass of vodka – do not refuse☺

Negotiation rules (2)

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Specific negotiation tactics with Russian business partners (1) Find out who

Specific negotiation tactics with Russian business partners (1)

Find out who is

who?
Describe complex subjects as clearly as possible
Be prepared for a long negotiation
Distinguish between your behaviour inside and outside the negotiations
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Specific negotiation tactics with Russian business partners (2) Use “white-black” method

Specific negotiation tactics with Russian business partners (2)
Use “white-black” method
“lack

of competencies” method should not be applied
Even if you have strong arguments, do not overemphasise them
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Conclusion Many new things are happening politically, but "whatever happens, and

Conclusion
Many new things are happening politically, but "whatever happens, and whatever

restructuring of the Soviet society, Russia is, and is going to remain a country very different from our own. We should not look for this difference to be overcome in any short space of time."
by George Kennan (American)
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References http://www.kn.sbc.com/wired/fil/pages/webstompoubr.html http://www.edc.samara.ru/~cn/russians.htm http://russia-in-us.com/Humor/rusamer.html http://www.mosnews.com/guide/stereotypes.shtml http://www.goehner.com/russinfo.htm http://waytorussia.net/WhatIsRussia/MythsAndTruth.html http://findarticles.com/p/articles/mi_qa3935/is_200110/ai_n8960443 http://www.waytorussia.net/WhatIsRussia/Intro.html http://bd.english.fom.ru/report/cat/societas/terrorism_criminality/ed044012 http://bd.english.fom.ru/report/cat/rossiya_i_stran_mira/mesto_v_mire/eof043902 http://bd.english.fom.ru/report/cat/rus_im/valuable/ed010123 http://www.tanika.com/stereotype.htm

References

http://www.kn.sbc.com/wired/fil/pages/webstompoubr.html http://www.edc.samara.ru/~cn/russians.htm http://russia-in-us.com/Humor/rusamer.html http://www.mosnews.com/guide/stereotypes.shtml http://www.goehner.com/russinfo.htm http://waytorussia.net/WhatIsRussia/MythsAndTruth.html http://findarticles.com/p/articles/mi_qa3935/is_200110/ai_n8960443 http://www.waytorussia.net/WhatIsRussia/Intro.html http://bd.english.fom.ru/report/cat/societas/terrorism_criminality/ed044012 http://bd.english.fom.ru/report/cat/rossiya_i_stran_mira/mesto_v_mire/eof043902 http://bd.english.fom.ru/report/cat/rus_im/valuable/ed010123 http://www.tanika.com/stereotype.htm

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References Sergey Frank “Doing business with the Bear”; Business Watch; January

References

Sergey Frank “Doing business with the Bear”; Business Watch; January –

February 2003
Sergey Frank “A market emerging from a country in turmoil: Good personal relationships are needed to survive Russian chaos”; Financial Times, Feb 19, 2001
Sergey Frank “Executives in from the cold: Many Russians from the state companies have kept old Habits” Financial Times; Mar 13, 2001
 www.executiveplanet.com
www.bisnis.doc.gov
www.pawel.wojcik.com/rosja
www.worldbiz.com/russia.html
www.cyborlink.com/besite/russia.htm