Center
Oyama Plant
Call Center
Osaka Plant
Global Support System
Job site
Distributor
D.S.R
Subsidiaries, KAL & KCC
Service HQ
VHMS Support Team
WebCARE
Komatsu LTD.
Call Center
Mooka Plant
Development Division
CETC Design Engineer
Factory QA
VHMS/WebCARE Global Support Center
D.S.R
Distributor
Distributor
Watch every day
Compo.
IPA
KAC VHMS Support Team watch WebCARE every day. When abnormality occurs, Call centers supports KAI.
.
.
.
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Durability improvement
VHMS/WebCARE improvement
Data Upload
Via Satellite
Call Center
KMG
:Planned