Preventive & Proactive Action Using VHMS / WebCARE

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VHMS/WebCARE This is not a Service Tool but a management tool

VHMS/WebCARE

This is not a Service Tool but a management tool for

R&M contract business.

Preventive & Proactive Action
Using VHMS / WebCARE

Reduce unexpected machine downtime
Reduce Repair cost

VHMS/WebCARE,

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VHMS/WebCARE 1, What is VHMS? Vehicle Health Monitoring System

VHMS/WebCARE

1, What is VHMS?

Vehicle Health Monitoring System

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VHMS/WebCARE Get machine information in VHMS controller By PC downloading directly.

VHMS/WebCARE

Get machine information in VHMS controller
By PC downloading directly.
By Satellite communication

(Orbcomm) automatically
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VHMS/WebCARE (1) SMR (2) Error Code (3) Trend Graph ex. Maximum

VHMS/WebCARE

(1) SMR

(2) Error Code

(3) Trend Graph

ex. Maximum exhaust temp can be

confirm if combustion is normal or not.

ex. Max Blow-by pressure can be found condition of internal parts wear

(4) Load Map

ex. Frequency of T/M shift changing can be seen the machine severity and abuse.

2, What can be found by WebCARE?

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VHMS/WebCARE VHMS Machines (Komatsu Japan product)

VHMS/WebCARE

VHMS Machines (Komatsu Japan product)

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VHMS/WebCARE Komatsu Ltd policy is all machines should be equipped with

VHMS/WebCARE

Komatsu Ltd policy is all machines should be equipped with VHMS

as standard.
We strongly recommend you to adopt VHMS as standard and Orbcomm if they are available.

VHMS & Orbcomm

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VHMS/WebCARE Call Center Peoria Plant Factory QA Factory QA Factory QA

VHMS/WebCARE

Call Center
Peoria Plant

Factory QA

Factory QA

Factory QA

Call Center
Awazu Plant

Call

Center
Oyama Plant

Call Center
Osaka Plant

Global Support System

Job site

Distributor

D.S.R

Subsidiaries, KAL & KCC
Service HQ

VHMS Support Team

WebCARE

Komatsu LTD.

Call Center
Mooka Plant

Development Division
CETC Design Engineer

Factory QA

VHMS/WebCARE Global Support Center

D.S.R

Distributor

Distributor

Watch every day

Compo.

IPA

KAC VHMS Support Team watch WebCARE every day. When abnormality occurs, Call centers supports KAI.

.
.
.
.

Durability improvement
VHMS/WebCARE improvement

Data Upload

Via Satellite

Call Center
KMG

:Planned

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VHMS/WebCARE Role of VHMS Support by each section

VHMS/WebCARE

Role of VHMS Support by each section