ICON Communication Centres. Company overview Proposition

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Company overview Proposition Rightshoring… Endorsed heart of Europe location; providing top

Company overview
Proposition

Rightshoring…
Endorsed heart of Europe location;
providing top rated language & people
resource

perfectly supporting the delivery
of quality contact centre solutions and services;
underpinned by an advantageous price point.
Providing Business Advantage
ICON specialises in working for best known brands,
bringing together offerings and capabilities,
delivering proven outsourced support solutions designed to help
clients realise the delivery of leading communication strategies connecting
brands with prospects and customers moving them beyond awareness to
transactions and brand loyalty. Making best use of resource, reducing risk and
overall making better decisions
increasing efficiencies & competitiveness
(protection of ability to keep abreast of marketplace change)
cost efficiency
(protection of business model sustainability)
enhancement of end user experience
(protection of brand)
…A smart choice for today and tomorrow
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Company overview Prague location key facts

Company overview Prague location key facts

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Company overview Endorsed location; top rating criteria

Company overview Endorsed location; top rating criteria

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Company overview Service offering experience ICON delivers a portfolio of services

Company overview
Service offering experience

ICON delivers a portfolio of services covering every

stage of the customer
relationship value chain, having established strong credentials in both the B2B
and B2C environments across:

Services

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Company overview Success score card

Company overview
Success score card