Marketing Strategy of Bondareva Evgeniya

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Love brand “We have no patent on anything we do and

Love brand

“We have no patent on anything we do and anything

we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company” –
Howard Schultz, CEO of Starbucks Coffee
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Modern concept of holistic marketing A marketing strategy for a company

Modern concept of holistic marketing

A marketing strategy for a company requires

commitment from the company with all departments and employees working together towards the same goal

Product

Price

Promotion

Place

Process

Physical Env

People

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Product

Product

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Place The concept of “third place”

Place

The concept of “third place”

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Promotion Marketing strategy of “word-of-mouth” advertising, allowing the high quality of

Promotion

Marketing strategy of “word-of-mouth” advertising, allowing the high quality of products

and the legendary service promote the brand
Viral marketing
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Process building a personal relationship with each customer learning customer’s names

Process

building a personal relationship with each customer
learning customer’s names
specific drink preferences,
customer’s

occupations, and often personal information concerning the customer’s family and life events
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Price

Price

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Key points of Marketing strategy Perfect Cup of Coffee Third Place

Key points of Marketing strategy
Perfect Cup of Coffee
Third Place
Customer Satisfaction 
Creating a

Starbucks Community
Smart Partnerships
Innovation
Brand Marketing