FIRE OnLine Video ScriptFINAL 12.12.14

Содержание

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Signing Up for Online Banking To begin... enter your member number...

Signing Up for Online Banking

To begin... enter your member number... and

temporary PIN. For a temporary PIN... call us ... or visit a regional office for assistance.
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Creating a Username and Password Next... create a Username and Password.

Creating a Username and Password

Next... create a Username and Password.

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One Time Passcode Enter a phone number... or email address... to

One Time Passcode

Enter a phone number... or email address... to receive

a one-time passcode.
Using the links... add and save at least one preferred contact method.
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Verifying Your Identity Now... help us verify your identity. Make a

Verifying Your Identity

Now... help us verify your identity.
Make a selection... within

a minute you'll receive an automated call... text... or email... with your one-time passcode.
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One Time Passcode Enter your one-time passcode. Based on your location...

One Time Passcode

Enter your one-time passcode.
Based on your location... select the

private or public computer option. Note... if choosing the private option... Online Banking remembers your computer... and grants access with your Username and Password.
Keep this information confidential for future use.
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Overview The My Account’s home screen provides an overview... of your

Overview

The My Account’s home screen provides an overview... of your accounts...

scheduled payments... and spending habits.
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Getting Familiar with Online Banking The blue bar allows navigation from

Getting Familiar with Online Banking

The blue bar allows navigation from My

Accounts to Bill Pay... Move Money... Manage Money... Borrow Money... Additional Services... and Rates.
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My Accounts In the My Accounts panel... click account titles... for

My Accounts

In the My Accounts panel... click account titles... for a

detailed view of their pending activity and history.
Select and view the account... transfer funds... and export or print content.
Select date ranges for past transactions... and click for details.
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Make a Payment The Make a Payment dialogue displays paper check

Make a Payment

The Make a Payment dialogue displays paper check images...

and includes a drop-down menu... to select recipients... submit payments... and view pending payments.
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Bill Pay Bill Pay saves time... allowing reoccurring monthly payments... for

Bill Pay

Bill Pay saves time... allowing reoccurring monthly payments... for utilities...

insurance... mortgages... loans... and credit cards. Select recipients... schedule payments in advance... and avoid fees.
First establish a Payee in online banking... then perform processes from mobile banking.
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Bill Pay (Continued) Within Bill Pay... view payment reminder emails... due

Bill Pay (Continued)

Within Bill Pay... view payment reminder emails... due dates...

and payment frequencies... and manage bill payees.
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Bill Pay (Continued) Bill Pay enables viewing payment history per payee.

Bill Pay (Continued)

Bill Pay enables viewing payment history per payee.

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Move Money Move Money allows you to schedule transfers... and transfer

Move Money

Move Money allows you to schedule transfers... and transfer funds

between your accounts... other members' accounts... and external accounts.
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Apply for a Loan Borrow Money offers two options... Apply for

Apply for a Loan

Borrow Money offers two options... Apply for a

Loan or Credit Card... and... Apply for a Home Loan... with a quick online application.
Complete the application... and it's electronically sent to the Credit Union for processing.
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Additional Services The Additional Services tab offers numerous options... Shift account

Additional Services

The Additional Services tab offers numerous options... Shift account and

statement management... discount offers... the online calendar... rewards features... information about services... blog access... personal credit information... and Text Message Banking access.
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Manage Your Money Access FinanceWorks for a financial snapshot... and to

Manage Your Money

Access FinanceWorks for a financial snapshot... and to manage

your household budget... with tax assistance... investment services... and support.
Organize your tax records with My Turbo Tax…Get investment advise with FIREHOUSE Financial, available through CUSO (Cee-You-Es-Oh) Financial Services LP…And get help with other personal, household and financial issues with Balance.
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FinanceWorks FinanceWorks tracks spending habits and budgets... categorizing common and reoccurring

FinanceWorks

FinanceWorks tracks spending habits and budgets... categorizing common and reoccurring purchases

and payments.
Add external accounts... and evaluate your complete financial portfolio.
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View My Spending The View My Spending dialogue box summarizes your FinanceWorks tracking.

View My Spending

The View My Spending dialogue box summarizes your FinanceWorks

tracking.
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View Your Credit Score The Credit Union provides FREE... updated... FICO

View Your Credit Score

The Credit Union provides FREE... updated... FICO scores

quarterly... allowing credit monitoring... and fraud and identity theft scanning.
Check this information quarterly under the Additional Services tab... your score is not impacted by viewing.
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Text Alerts Click Sign Up for Text Alerts... to enroll your

Text Alerts

Click Sign Up for Text Alerts... to enroll your Visa

cards. This FREE service monitors your accounts... sending texts when Suspicious transactions occur.
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Enter your card number.

Enter your card number.

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Enter your information... and hit Submit.

Enter your information... and hit Submit.

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Note... cards must be enrolled separately... and renewed every two years.

Note... cards must be enrolled separately... and renewed every two years.

New card numbers... and reissued cards... require a new enrollment.