Содержание
- 2. 1. The concept of process oriented approach at trade enterprise The changing environment of enterprise creates
- 4. The paradigm of process thinking assumes the horizontal view in the organisation, which is recognized as
- 5. The process-oriented approach to management recommends general thinking about processes as related with each other’s actions.
- 6. Modern management paradigms lead us to new principles for management, which should allow us to: create
- 7. be agile and flexible in communication and operations, be innovative by taking care new ideas, using
- 8. Modern management theory and practice is coming back to the root – to the process concept.
- 9. 2. Process-based management Process-based management is a management approach that views a business as a collection
- 10. Evolution of the process oriented approach in management
- 12. From a process perspective, an enterprise regards its business as a system of vision-achieving vertical processes
- 13. Advantages of process-based management: Documenting a process provides a clear guideline of how enterprise improves their
- 14. Analyzing the processes, an enterprise will be able to predict sources of hazard and choose right
- 15. Process based management is an integration of both input and output in business process. It controls
- 16. Fig. Three stages in process-based management
- 17. 3. The functional versus process oriented approach at trade enterprise Business functions within an organisation can
- 18. In the business management practice a functional orientation still dominates. In this classical management approach a
- 19. Some modifications of this structure to avoid weaknesses are: divisional structure, hybrid structure and matrix structure.
- 20. This position in many organisations is labelled as vice-president, responsible for particular function. The simple functional
- 21. Functional structure of organisation has many strengths and also weaknesses. Some advantages and strengths of this
- 22. enhanced coordination within functions, as common backgrounds within department and collegiality imply that members of the
- 23. However, the functional structure has also some disadvantages and weaknesses: poor coordination across functions, as members
- 24. performance responsibility unclear, as contribution of each department to the organisational result is not easily understood
- 25. The process oriented thinking facilitates: understanding of the own role and participation in the strategic performance
- 26. understanding and the verification of the sense of own work because of its usefulness for the
- 28. There are many reasons to change the enterprise management vision to process oriented one. For example
- 29. However thinking in categories of processes can also have some barriers and disadvantages: the possibility of
- 30. The differences between process and function oriented management can be seen in many aspects. These aspects
- 31. A precise definition and description of the organisation processes is the starting point for process management.
- 32. The existence of process owners is the most visible difference between functionoriented and process-oriented organisation. A
- 33. The fifth aspect is to adopt an appropriate organisation culture, because teamwork, readiness to change, customer
- 34. The seventh aspect in process-oriented management is to develop an appropriate knowledge system about certain process
- 35. 4. The effects of process oriented approach at trade enterprise The typical, positive effects of process
- 36. products or services offered better fit customer requirements, improvement of customer satisfaction, optimization of all steps
- 37. increase of company value, elimination of ownership uncertainty, clear description of boundaries and interfaces, definition of
- 38. Application of process oriented approach and implementation of BPM methods and tools additionally can lead to
- 39. developing new forms of organisational learning, particularly by coaching, because educated and reliable co-worker can better
- 40. acceptance and involvement of top management and key persons, because effective process oriented management is only
- 41. effective design or purchase and implementation of integrated IT systems, particularly integrated management systems, decision support
- 42. The use of the process-oriented approach in management does not mean a resignation from classic functional
- 43. The top-level management staff initiates the process orientation as a new way of the approach to
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