Verbal and non verbal communication

Сентябрь 3, 2022

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Verbal and non verbal communication

Содержание

2. Meaning of verbal communication When messages or information is exchanged or commu- nicated through words is
3. Verbal communication We may think that, having good communication skills Is all about the ability to
5. Verbal communication Words are used to exchange information, this can be in person or by telephone
6. Meaning of non-verbal communication When messages or information is exchanged or com- municated without using any
9. t The OK gesture a variety of good and bad things according to the country you
10. In France it means two In Russia it is used to denote Victory, but is not
12. Скачать презентацию

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Meaning of verbal
communication
When messages or information is exchanged or commu-
nicated

through words is called verbal communication
verbal communication may be two types: written and
oral communication.
Verbal communication takes place through face-to-face
conversations, group discussions, counseling, interview,
radio, television, calls, memos, letters, reports, notes,
email etc.

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Verbal communication
We may think that, having good communication skills
Is all about

the ability to speak well…..
Or
All about SPEAKING
But
Verbal Communication has another very important
part….. LISTINING
Speaking
+
Listening
Is Verbal Communication

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Verbal communication
Words are used to exchange information, this can be
in

person or by telephone and can be written or oral

Types of oral

Written

Reports
Memos
Email
Fax
illustrations

Face of face
Telephone
conversation
Dictating letters
Group discussions
Meetings
Speech

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Meaning of non-verbal
communication
When messages or information is exchanged or com-
municated without

using any spoken or written word
is known as nonverbal communication. Non-verbal
communication is usually understood as the process of
communication through sending and receiving wordless
messages.

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t
The OK gesture a variety of good
and bad things according to

the
country you are in.
Australia: Usually means zero
rather OK, not common.
Canada , Greece, Ireland ,Italy,
Spain, United Kingdom and the
US- OK, alright, good.

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