Training. Distribution systems

Август 3, 2022

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Training. Distribution systems

Содержание

2. Summary Who is "Distribution Systems"? Overview of Euronet Distribution System WebServices Overview Main interactions between us
3. Who is "Distribution Systems"? Who we are… Euronet and WebServices "Technical" teams of 6 people in
4. Who is "Distribution Systems"? Our missions Manage the production, every day Production Support Login creation, technical
5. Who is "Distribution Systems"? Overview of Euronet Distribution System WebServices Overview Main interactions between us Account
6. An unrivalled distribution system Euronet supports various channels, to suit all needs Desktop Application Web Services
7. p Overview of Euronet Distribution System Euronet 2 NERO Inventories Euronet Desktop Application DIRECT Connexions LOCAL
8. p Overview of Euronet Distribution System Inventory opening times (availability)
9. p • 10/02/2016 Overview of Euronet Distribution System More than 200 GSAs. More than 1000 Sub-Agents.
10. Who is "Distribution Systems"? Overview of Euronet Distribution System WebServices Overview Main interactions between us Account
11. WebServices : The online translation of Euronet Integration: your website accesses the Euronet server application via
12. Usage Search for Products (point to point/ rail passes) availability and pricing Create Bookings Confirm Bookings
13. Limitation Collect the payment Solution: take offline payments or implement a payment gateway on your website
14. p • 2/10/2016 Pure Webservices Solution fully integrated on your website Highly customizable Strong IT team
15. p • 2/10/2016 The best solution is determined according to GSAs’ revenue and IT staff To
16. Who is "Distribution Systems"? Overview of Euronet Distribution System WebServices Overview Main interactions between us Account
17. Primary account A primary account must have a GSA contract with RE4A. Primary accounts can book
18. p • 10/02/2016 You have to submit ALL secondary account and logins creation requests through myRailEurope
19. p • 10/02/2016 All technical requests (booking locked, Euronet access, etc...) must be logged in myRailEurope
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Слайд 2

Summary
Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices

Overview
Main interactions between us
Account management
Submission and follow-up of technical cases

Слайд 3

Who is "Distribution Systems"?
Who we are…
Euronet and WebServices "Technical"

teams of 6 people in RailEurope and a solution hosted by VSC-Technologies.
Head Office in Paris: Romain Ventanas (Distribution System Director), Marie Wackenheim (Project Manager), Emmanuelle Perrier (WS Coordinator), Flavie Chaboud (Project Manager), Pierre Lévêque (Euronet coordinator), Elissaveta Noveva (technical coordinator).
Mumbai Support Team, first level of support to GSAs: Kevin Chakre, Sandeep Kharat
VSC-Technologies Team: Euronet technical hosts & administrators
3 tools
Euronet: THE application that allows you to sell !
Billing Center: Where you'll find all necessary reports
myRailEurope: GSA portal

Слайд 4

Who is "Distribution Systems"?
Our missions
Manage the production, every day

Production Support
Login creation, technical requests follow-up, technical support
Front & Back Office Administration
Euronet 2 Platform's availability
Euronet 2 is available 7 days a week, 24h/24
Information on upgrades, downtimes... via the "System News" or "Bulletin Board"
Constantly improve our Distribution Tools
Adapt to & support products and channels necessary evolutions
Examples: new products (ATOC, Renfe, etc.), new functions (P@H, Multi-Ticketing...)
Always take into account the carriers and GSAs feedbacks
Examples: implementation of exchange fees, quick links, myRailEurope, etc.
3-5 Versions per year + constant improvements to better serve you

Слайд 5

Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices Overview
Main interactions

between us
Account management
Submission and follow-up of technical cases

Слайд 6

An unrivalled distribution system
Euronet supports various channels, to suit all

needs
Desktop Application
Web Services
Rail Engine
Euronet sources the products from various origins
The Euronet inventory stores Passes & Open Tickets
Eurail Passes, "National Passes", European Open Tickets, etc.
The SNCF system gives access to French and international tickets & reservations
TGVs, Teoz, Lunea, Eurostar, Lyria, Thalys, Artesia, France-Germany HS…
Direct Connexions allow the sale of tickets & reservations on other major carriers
Renfe, ATOC, DB, NTV, VIA Rail & Trenitalia next year.
Connexions through Hermes, the International Exchange Platform, allows access to tickets & reservations on other major international trains
TrenItalia trains, City Night Line, Reservations on ICE and Swiss Scenic trains, etc.
Passes, tickets & reservations for Non-European trains are in the NERO inventory

Overview of Euronet Distribution System

Слайд 7

p
Overview of Euronet Distribution System
Euronet 2
NERO Inventories
Euronet Desktop Application
DIRECT Connexions
LOCAL
Products
SNCF
Inventory
Socrates

- SNCF system

Hermes

TrenItalia
Inventory

SJ
Inventory

RENFE
Inventory

DB
Inventory

Products

Channels

NERO
Products

Слайд 8

p
Overview of Euronet Distribution System
Inventory opening times (availability)

Слайд 9

p • 10/02/2016
Overview of Euronet Distribution System
More than 200 GSAs.
More

than 1000 Sub-Agents.
More than 1500 Euronet screens.

DESKTOP
Channel

WebServices
Channel

EURONET

29 B2C websites
8 B2B websites
25 Clients WebServices.
20 Clients RailEngine.

Rail Europe websites

Слайд 10

Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices Overview
Main interactions

between us
Account management
Submission and follow-up of technical cases

Слайд 11

WebServices : The online translation of Euronet
Integration: your website accesses the

Euronet server application via WebServices
Unique one-stop shop: comprehensive online solution, best in the business
WS are based on a XML or SOAP structure

p • 10/02/2016

WebServices Overview

Слайд 12

Usage
Search for Products (point to point/ rail passes) availability and pricing
Create

Bookings
Confirm Bookings
Retrieve Booking Information

p • 10/02/2016

WebServices Overview

Слайд 13

Limitation
Collect the payment
Solution: take offline payments or implement a payment

gateway on your website
Print bookings
For E2Paper tickets only
Solution: Use the Euronet Desktop Application
Aftersales
Solution: Use the online portal MyRailEurope and the Euronet Desktop Application

p • 10/02/2016

WebServices Overview

Слайд 14

p • 2/10/2016
Pure Webservices
Solution fully integrated on your website
Highly customizable
Strong IT

team and good products knowledge required
At least 1 update per year
Rail Engine
Plug-and-play framework
Solution integrated on your website
Look and feel only are customizable
Good IT team required
At least 1 update pear year
Rail Engine Portal
Hosted by Rail Europe
External page from your website
No IT requirement
Logo and colors only are customizable
No update

WebServices Overview

3 solutions

Слайд 15

p • 2/10/2016
The best solution is determined according to GSAs’ revenue

and IT staff
To start a project
You need to liaise with our Sales department
One project manager is necessary on GSA’s side
Starting date depends on Rail Europe Project team availability

WebServices Overview

Слайд 16

Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices Overview
Main interactions

between us
Account management
Submission and follow-up of technical cases

Слайд 17

Primary account A primary account must have a GSA contract with RE4A.

Primary accounts can book and print Euronet tickets.
Secondary account A secondary account can book and print Euronet tickets, but sales and ticket stock must be reported to its Primary account.
Remote Printer A remote printer can only print Euronet tickets. Sales and ticket stock must be reported to its Primary account
Additional Logins For each creation of account (Primary, Secondary or Remote) you have automatically one login. Euronet allows to create several logins for only one account.

p • 10/02/2016

Primary account

Remote Printer account

Secondary account

Main interactions between us

Types of Accounts

Sub agent

Слайд 18

p • 10/02/2016
You have to submit ALL secondary account and logins

creation requests through myRailEurope portal.
A few days later you will receive Euronet logins and the instructions on how to install Euronet

Account creation requests & Euronet installation

Main interactions between us

Слайд 19

p • 10/02/2016
All technical requests (booking locked, Euronet access, etc...) must

be logged in myRailEurope portal.
Each time there is an update on a case, you will receive an email. You can follow your cases on myRailEurope directly.

Main interactions between us

myRailEurope, the GSA Portal

Training. Distribution systems

Содержание

Summary Who is "Distribution Systems"?Overview of Euronet Distribution System WebServices

Who is "Distribution Systems"?Who we are… Euronet and WebServices "Technical"

Who is "Distribution Systems"?Our missions Manage the production, every day

Who is "Distribution Systems"?Overview of Euronet Distribution SystemWebServices OverviewMain interactions

An unrivalled distribution system Euronet supports various channels, to suit all

p Overview of Euronet Distribution SystemEuronet 2NERO InventoriesEuronet Desktop ApplicationDIRECT ConnexionsLOCALProductsSNCFInventorySocrates

p Overview of Euronet Distribution SystemInventory opening times (availability)

p • 10/02/2016 Overview of Euronet Distribution SystemMore than 200 GSAs.More

Who is "Distribution Systems"?Overview of Euronet Distribution SystemWebServices OverviewMain interactions

WebServices : The online translation of EuronetIntegration: your website accesses the

UsageSearch for Products (point to point/ rail passes) availability and pricingCreate

LimitationCollect the payment Solution: take offline payments or implement a payment

p • 2/10/2016Pure WebservicesSolution fully integrated on your websiteHighly customizableStrong IT

p • 2/10/2016The best solution is determined according to GSAs’ revenue

Who is "Distribution Systems"?Overview of Euronet Distribution SystemWebServices OverviewMain interactions

Primary account A primary account must have a GSA contract with RE4A.

p • 10/02/2016You have to submit ALL secondary account and logins

p • 10/02/2016All technical requests (booking locked, Euronet access, etc...) must

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Who is "Distribution Systems"?
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Manage the production, every day

Who is "Distribution Systems"?
Overview of Euronet Distribution System
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p
Overview of Euronet Distribution System
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p • 10/02/2016
Overview of Euronet Distribution System
More than 200 GSAs.
More

Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices Overview
Main interactions

WebServices : The online translation of Euronet
Integration: your website accesses the

Usage
Search for Products (point to point/ rail passes) availability and pricing
Create

Limitation
Collect the payment
Solution: take offline payments or implement a payment

p • 2/10/2016
Pure Webservices
Solution fully integrated on your website
Highly customizable
Strong IT

p • 2/10/2016
The best solution is determined according to GSAs’ revenue

Who is "Distribution Systems"?
Overview of Euronet Distribution System
WebServices Overview
Main interactions

p • 10/02/2016
You have to submit ALL secondary account and logins

p • 10/02/2016
All technical requests (booking locked, Euronet access, etc...) must