Talent Acquisition. Competancy Framework for TA Final

of Competency Based Framework – Who is supposed to do what in the function
What are the minimum expectation from each member in the TA function
Roles and Job Titles / Designations aligned to competencies
Alignment of Competencies and G&O to yearly performance review
Drive a sense of common achievement & an orientation to functional objectives
Define Career path and growth roadmap for TA members

Confidential

defined as the behaviors (and, where appropriate, tactical attributes) that individuals must have, or must acquire, to perform effectively at work – that is, the terms focus on the personal attributes or inputs of the individual.
'Competence' and ‘competences’ are broader concepts that encompass demonstrable performance outputs as well as behavior inputs, and may relate to a system or set of minimum standards required for effective performance at work.
A ‘Competency Framework’ is a structure that sets out and defines each individual competency (such as problem-solving, stake holder management, TA subject matter expertise or people management) required by individuals working in the Talent Acquisition function

to drive standardization
Defined Career Path – How people will move from one level to another, growth path is offered for all employees
A common understanding of critical success factors and desired behaviors within the TA organization
Integration of organizational process to competencies helps the interpretation of big picture concerns in day to day working
Better management and efficiency based on a KPI driven scenario – Eg Cycle time, selection ratios, etc
Performance Management and Progression linked to competencies Assessment, feedback and communication regarding performance becomes standardized thus facilitating a common culture and goal
Build a TA organisation over a period of time, new hire assessment aligned to competencies
Easy method to identify top performers
Trainings aligned to competencies and used to bridge the gap in individual capabilities

Results
Quality
OPERATIONAL IMPACT
Customer/Market Focused – Managing All Recruitment life cycle stake holders
Operational Excellence – Meeting KPI’s
LEADERSHIP IMPACT
Engaging and leading individuals and groups towards achieving EPAM business plans, and building a culture of inclusion and contribution
Ensuring TA Team understands the big picture, company targets, mission, vision, etc
Global Collaboration (unification), common grounds, synergy, knowledge sharing, etc
Managing and Motivating People – Ability to lead large teams

trust, and high ethical standards.
Acts with the best interest of EPAM, employees, and customers in mind.
Is a role model by practicing what he/she preaches.
Performances all actions in line with honestly and focused on committed delivery

Commitment & Target Orientation
Set out achievable and practical targets on daily, weekly, monthly targets on number of resumes sent, interviews conducted, offers released and hiring resources in line with the plans.
Organize time and efforts to meet targets, planning skills are essential acumen
Ability to align with group and individual targets and spearhead initiatives to meet these achievements
Accepts feedback and takes actions for effective improvements.
Demonstrate winning spirit

credible data, and considers the audience needs and decision-making styles so that his/her opinion positively influences the decision-making.
Does his/her homework first, prepares in advance, and seeks to understand others and their viewpoints before advocating recommendations.
Listens well, seeks mutual understanding, and considers the opinions of others even when he/she disagrees.
Is effective both inside and outside own groups on both routine and controversial topics and debates.
Is an effective communicator with formal presentations as well as impromptu speaking opportunities.

Teamwork
Communicates/shares information openly and proactively with team and cross functional groups.
Constructively contributes to/leads team in developing effective working norms, responsibilities, and deliverables.
Holds self and team members accountable for collective success, and recognizes team accomplishments.
Seeks out opinions of others regardless of differences in perspectives or personal backgrounds and incorporates the best into own work/team.
Demonstrates team-building qualities such as inclusion, respect, and cooperation.

plans, processes, and resource requirements.
Delivers results by effectively managing plans, people, operations, and resources on a daily basis.
Delivers innovative products and solutions.
Is decisive even in the face of ambiguity and when it is not practical to obtain complete information and clarity.
Consistently and steadfastly pushes self and others for excellence, producing high-quality results.

Quality
Focusing on quality of work and out to ensure our service levels offer superior solutions to internal customers
Aim at high level of customer satisfaction driven by consistent and quality of resources / output delivered
Fair attempt made by actions / communication and messaging to improve and align to organization objectives
Reduced defects ratios and propose continuous improvement solutions

data (internal or external) to improve own products and services.
Proactively identifies emerging market trends and external best practices in own field, and pursues creative options to address them (e.g., products, processes).
Is a customer advocate; establishes and maintains effective relationships with customers and partners (internal and external).
Has broad knowledge and perspectives of own functional environment and “sees” ahead clearly to identify and deliver longer- term value.

Operational Excellence
Demonstrates understanding of EPAM’s overall business, direction, and strategy in order to make sound decisions.
Continuously strives to improve operational effectiveness and efficiency.
Makes effective decisions/manages risks based on data (e.g., financial, operational, customer feedback).
Creates systems and processes that make it easier for customers (internal or external) to do business with own team/EPAM.

plans, and building a culture of inclusion and contribution
Global Collaboration (unification)
•Engages others and forms strong networks of support and partnership across geographies, functions, and similar peer groups.
•Anticipates the impact that a change in own group (geography, functions, and roles) will have on other groups and plans and coordinates work accordingly.
•Makes an active effort to ensure equal voice and participation across geographies, cultures, organizations, and functional groups to promote learning and teamwork.
•Helps develop and implement recommendations that balance the needs of global as well as regional stakeholders.
Managing and Motivating People
•Understands the big picture and has potential to become a future leaders
•Hires the right talent at the right time through proactive workforce planning (e.g., deciding the number of people needed, skills requirements, when to fill the positions).
•Cultivates talent by providing challenging assignments, learning opportunities, mentoring, and ongoing professional development.
•Sets and monitors team/departmental goals and objectives on a regular basis, and provides direct and timely performance feedback and coaching to achieve them.
•Identifies and constructively addresses poor staff performance.
•Effectively delegates assignments and decision-making authority.
•Makes EPAM’s vision and goals understandable and sharable by others, and creates a sense of direction and purpose that instils confidence in EPAM as a great place to work.

Sourcing
TA Specialists

MANAGERIAL & LEADERSHIP

Country Managers
TA Managers
Function Heads
TA Account Managers

experience required for each level / role in the TA organization across location.

Commit on deliverable numbers, deliver according to commitment
Operate in line with TA Goals & Objectives
Company values –Exhibit & Execute by actions
Improve recruitment knowledge
Focus on hiring results (joined candidates)
Volume hiring / Headhunting
Knowledge & Best practices sharing

Key Skills Required
Strong Team Players
High on initiative
Innovation & Creative
Negotiation skills
Regional Market knowledge
Multitasking
High on Drive & Confidence
Fast Learning
Communication skills – Verbal / Non verbal
Target & Result Orientation
Perception Management
Talent Acquisition Team members are a integral and most impart part of the organization. They help shape the over all company objectives

for matters of team strategy, operations and is accountable for the actions of the team. The team leadership role is played by a TA member who has a strong connect with teams and has the capability of playing a role of a leader. A manager is essentially equivalent to a coach, mentor and should have done activities of recruitment currently / in the past and is responsible for the actions / results of the team. They are also expected to take care of the teams career aspirations and lead the performance management.
Specialist Stream -
A Subject-matter expert (SME) should demonstrate expert and specialist experience in a particular area or process in the main stream recruitment lifecycle. The skill and the Sourcing knowledge experience in a single or multiple industry should be high. The aspirations of the specialist are not to manager teams and are accountable only for their own actions. They are senior level individual contributors with visible recruitment expertise based on caliber, capability and past accomplishments.

a core group of the TA team and is referred to the middle management layer in the function. Change & Team Management in line with Functional / Organization objectives is the core essence of this role type

Core Charter
Drive standardization through teams
Develop their individual teams
Govern the defined TA process
Sourcing Innovation
Make Operating Plans for key ramp up
Deliver on commitments
Build relationship with key hiring managers
Control operating efficiency
SME knowledge
Advisory ability

Key Skills Required
Team Players
Problem Solving
Good Inter personal skills
Subject Matter Experts - In-depth Recruitment / Resourcing experience
Project Management
Lead operational teams
Establish trust based on continuous / successful delivery
Market Knowledge
Target Orientation
Recruitment lifecycle understanding

of leadership members who will focus on shaping the function and will drive / accountable for achieving EPAM / GDO objectives

Key Skills Required
Decision making – Big Picture
Collaboration – Other Locations
Conflict Management
Stake Holder Management – EPAM Leadership level
Developing Team Management
Subject Matter Experts - In-depth Recruitment / Resourcing experience
Program Management
Lead by example
Establish reliability & trust as Business Partners
Strategic Thinking
Global Market Knowledge

Core Charter
Decision Making for the Function
Decide Career Progressions
Establish Synergy and EPIC Collaboration across the TA function
Drive Business Influence with GDO / Organization Leaders
Lead Advisor for the business functions globally.
TA process owners
TA Brand Ambassadors internally and externally
Influence and drive EPAM wide changes in line with Corporate Objectives
TA Cost center owners