Outsourcing is a global business trend Victoria Yurlova

as a Service
to entail - подразумевать
to leverage - использовать
buffer capital fund – резервный фонд
to wash the hands off – избавиться от выполнения чего-либо
mitigate risk – снизить риск
outcome-based pricing models - модели ценообразования, ориентированные на конечные результаты
to gain traction in the robotic process automation - набирать обороты в автоматизации технологических процессов c помощью роботов
back office - служебные помещения
branched out - разветвленная
to corner the market - монополизировать рынок
to skirt some tax laws - обойти некоторые налоговые законы
the confines of tax laws - границы налогового законодательства
the midmarket – средний бизнес
the mobile-app-for-business - мобильные приложения для бизнеса
a makeover - перестройка

in other countries, it takes the form of offshoring.

Outsourcing is the contracting out of a business process to a third-party to avoid certain
costs.

The opposite of outsourcing is called insourcing, which entails bringing processes handled by third-party firms in-house.

The term became popular in the US near the turn of the 21st century.

and/or labor costs

Companies primarily outsource to avoid specific types of costs

primary reasons why companies choose to outsource.
Companies also choose to outsource so that they may continue focusing on their core business processes.
It enables companies to tap into and leverage a global knowledge base.
Freeing up internal resources.
Enterprises outsource to gain access to resources not available internally.

fund to companies.
Companies can wash their hands off functions that are difficult to manage.
Outsourcing helps companies mitigate risk.
Outsourcing also enables companies to realize the benefits of re-engineering.
Some companies also outsource to help them expand and gain access to new market areas.

contact center services reach higher levels of sophistication.

Mature client-outsourcer relationships will lead to a gradual shift to outcome-based pricing models.

Pioneers and new entrants gain traction in the robotic process automation.

We’ll see more BPO movement onshore and nearshore.

DATAMARK, Inc., a leading provider of global business services released a new white paper naming its Top 10 Business Process Outsourcing Trends for 2014.
Trends expected to shape the BPO industry in 2014 and beyond include robotic process automation technologies, a focus on the midmarket for business opportunities, and a surge in the “mobile-app-for-business” revolution.

revenue cycle management gets reinvented.

The mobile-app-for-business revolution is about to begin.

BPOs enlarge the midmarket for opportunities.

With another big player providing public services, look for BPaaS to boom.

The Request for Proposal (RFP) gets a makeover.

Business continuity and disaster recovery plans are closely reviewed.

out into the sports and clothing industries. Nike has hundreds of factories and various subcontractors it uses to design and manufacture its products.