Business systems and QA. Department business systems

Июль 23, 2022

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Business systems and QA. Department business systems

Содержание

2. BUG REPORTS Why writing bug reports? Getting the bug fixed What makes a good bug report?
3. BUG REPORTS When should you write a bug report? Immediately upon finding the bug Name 4
4. BUG REPORTS Name 3 levels of priority? High Medium Low Who can assign/change severity or priority
5. BUG REPORTS Why looking for most serious consequences of the bug?? To assign higher severity (get
6. BUG REPORTS Why should tester look for simplest and most general conditions under which bug will
7. BUG REPORTS Things to remember: Look for configuration dependence Reproduce the bug before it is reported
8. BUG TRACKING DATABASE Why do we need Bug Tracking Database? Accountability Communication tool Monitoring individual performance
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Слайд 2

BUG REPORTS
Why writing bug reports?
Getting the bug fixed
What makes a good

bug report?
How to reproduce the bug
Analyze the problem to minimize number of steps to reproduce it
Complete, easy to understand, non-conflicting

Слайд 3

BUG REPORTS
When should you write a bug report?
Immediately upon finding

the bug
Name 4 levels of (Severity)?
Critical/Fatal (crash, data corruption, hang)
Serious (workaround)
Minor
Suggestion/Enhancement

Слайд 4

BUG REPORTS
Name 3 levels of priority?
High
Medium
Low
Who can assign/change severity or priority

in a bug report?
Tester assigns Severity
Development Manager assigns Priority

Слайд 5

BUG REPORTS
Why looking for most serious consequences of the bug??
To assign

higher severity (get higher priority)
What is reproducible bug?

Слайд 6

BUG REPORTS
Why should tester look for simplest and most general conditions

under which bug will be easily reproducible?
We have to look for more than just one path to the same problem.
The easier to understand – the better chances to have it fixed
The faster the fix - the better the chance it will be done
Management pays lots of attention to high visibility routine bugs

Слайд 7

BUG REPORTS
Things to remember:
Look for configuration dependence
Reproduce the bug before it

is reported
Is that first-time-only bug ?

Слайд 8

BUG TRACKING DATABASE
Why do we need Bug Tracking Database?
Accountability
Communication tool
Monitoring individual

performance
What is a prime objective of a Bug Tracking Database?
To get the bugs fixed