Содержание
- 2. Conflict can be defined as an interference between individuals or groups of people who have differing
- 3. Types of Conflict TASK CONFLICT: CONFLICTS OVER CONTENT AND GOALS OF THE WORK RELATIONSHIP CONFLICT: CONFLICT
- 4. Individual Conflict Management Styles The compromising style The dominating style The integrative style The avoiding style
- 5. The obliging style of conflict management is based on low concern for self, high concern for
- 6. The avoiding style is based on low concern for self and others and a focus on
- 7. THE INTEGRATIVE STYLE shows high concern for self and for others and focuses on collaboration, openness,
- 8. The dominating style shows high concern for self, low concern for others, and focuses on advancing
- 9. THE COMPROMISING STYLE shows moderate concern for self and others and focuses on achieving a reasonable
- 10. Manager’s ways to manage conflict Managers can manage conflict by either preventing or reducing high levels
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