Online Services in Open. Introduction and Objectives

for?

the 5 Online Services sold via the Open Programs
Understand Licensing types & Agreement terms for both Subscription and Consumption Online Services
Understand the rules for ordering by licence type
Be able to provide guidance to customers on Online Services in Open depending on their License type
Order SKUs by license type
Place orders using MOET / EDI
Be aware of the returns policies for Online Services in Open
Understand the Online Services in Open End to End Experience including: getting into the program, placing the order, activating the service, monitoring & renewing / recharging
Understand the elements of this End to End Experience that are relevant for End Customers, Resellers & Distributors
Understand the role both Distributors and Resellers play as part of the End to End Experience
Locate FAQs for each Online Service in Open
Be aware of the support contacts, training & other resources available for Online Service in Open

Module Objectives

services (CRMOL, EMS, Intune, O365) or as a consumption service (Azure).
It offers cost-effective licensing programs, convenience and flexibility for businesses that require fewer than 250 licenses. Microsoft Online Services in Open can help you extend the capabilities and functionality of your existing technology investments while also providing the benefits of Cloud Computing.
This module provides an introduction to Online Services in Open. Module 2 focuses on Subscription Online Services in Open and Module 3 covers Azure in Open (Consumption Online Service in Open)

Introduction – Online Services in Open