AeroLabs e-commerce platform

Содержание

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AeroLabs E-COMMERCE PLATFORM

AeroLabs

E-COMMERCE PLATFORM

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AeroLabs E-COMMERCE PLATFORM

AeroLabs

E-COMMERCE
PLATFORM

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IT development for Airlines For Airlines who want to sell more

IT development for Airlines

For Airlines who want to sell more

online We offer new e-commerce platform which provides fast search and business process optimization.
Our IT development experience for the Airlines for over 10 years. During this time we have accumulated a unique experience with an experienced team of 20+ Travel Technology Professionals.
We drive revenue and loyalty for Airlines and online travel portals.
Alex Stolyarov – Project manager with 5 year experience in Airlines industry
Pavel Panteleev – Head of E-commerce Transaero Airlines with 12 year experience in Airlines industry
Oleg Gruzdev – Lead architect with 5 year experience in Java development
Founded in 2011 with headquarters in Moscow, Russia.
2015 Singapore office established
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We are trusted AeroLabs was Chief IT developer for JSC "Transaero

We are trusted

AeroLabs was Chief IT developer for JSC "Transaero

Airlines“ for many years

AeroLabs is part of http://aeroinform.aero Group one of the key developer PJSC "Aeroflot - Russian airlines"

AeroLabs is one of the key developers of state-owned Air Moldova airline

AeroLabs is one of the developers of Ostrovok.ru - a leading hotel operator

Over the years we have worked with leading tour operator in Russia Biblio-Globus

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1 500 000 1 PNR 4 000 000 2 Passenger segments

1 500 000

1

PNR

4 000 000

2

Passenger segments

12 000 000

3

Web Check-In segments

5

000 000

4

USD Saved for Airlines

1 800 000

5

Loyalty customers

99.8%

Up-time

Results of the year 2014-2015

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AeroLabs - Integrations

AeroLabs - Integrations

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AeroLabs – Products & Services Usability, Web- design Consulting in Aviation

AeroLabs – Products & Services

Usability, Web- design

Consulting in Aviation

industry

SEO – promotion

Self Check-In & Baggage Terminals

E-commerce platform (e-Aero IBE)

CRM & Loyalty

iOS, Android, Windows Phone

Payment Systems

Individuality in the details, Perfection in the development...

Web-Check-In

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Expected Result: Internet Booking Engine What we propose? We propose Integrated

Expected Result:

Internet Booking Engine What we propose?

We propose Integrated E-commerce

platform for your Airline (e-Aero Internet Booking Engine)

Increased WEB-sales by 50%/year

Reduce costs on IBE up to 40-50%

Return customers growth 20-30%

Flexible e-Aero Internet Booking Engine solution – up to 10 updates per month

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API GDS / CRS Host CORE INVENTORY Payment API API Reports

API GDS / CRS Host

CORE INVENTORY

Payment API

API Reports

API Services

SITA

Reservation Ticketing

SITA

Fares, Fare

rules, Taxes

Travelport

Availability, Fares, Fare rules, Taxes

Sirena Travel

Availability, Fares, Fare rules, Taxes

PSP

Bank

Administrative Panel

CRM

Loyality

WebSite

Booking API

Mobile App

Internet Booking Engine

Agent Gateway

Online Redemption

META Search Engine

Fares Shopping Service

Availability System

Fares Shopping Engine

Availability Cache

Booking Service

Local Fares & Cache

Tax Service

Booking Workflow

Tax engine

Ticketing

Tax cache

AeroLabs e-Aero IBE

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Your Brand B2b XML Consumer Web Corporate Web Agency Desktop Mobile

Your Brand B2b XML

Consumer Web

Corporate Web

Agency Desktop

Mobile
PDA

Call
Center

Flights

Hotels

e-aero IBE

Cars rent

Extras

Other

Locations

Languages and

content

Packaging

Cart

Loyalty

Profiles

Sessions

Rules editor

Admin interface

Reporting

Call center servicing

Client Connect-
ions

Security

logging

Scheduled processes

Customer Rules

Supplier Rules

Requests, Response aggregation, Pricing, Fees, Currency, Packaging, Sorting& Filtering, Markups, Discounts, Quality checks

PNR cart

Fares Cache

Services

Hotels

Locations

Profiles

Loyalty

Database

Database

Supplier
connections

Database

Database

Content inventory

E-Commerce platform architecture

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10 times less requests LHR – JFK 25.12 – 01.01 1$

10 times less requests

LHR – JFK
25.12 – 01.01

1$ / PNR

AeroLabs e-Aero

Internet Booking Engine

CRS / Host

GDS

COST for Fares & Taxes Availability– 0$

Availability cache & Fares DataBase

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$500 000+ economy per year Sales growth guarantee more than 50%/year Totally:

$500 000+ economy per year
Sales growth guarantee more than 50%/year

Totally:

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+90% позволяет получить правильных контактных данных пассажиров при использовании CRM и

+90%

позволяет получить правильных контактных данных пассажиров при использовании CRM и Loyalty


Увеличение количества лояльных высокодоходных пассажиров

Индивидуальный подход к каждому пассажиру позволяет повысить его лояльность к АК.

Снижение риска потери клиентов

Выявление неактивных клиентов и причин их незаинтересованности. Определение вероятности потери клиента и метода дальнейшего взаимодействия с ним.

30%

Повышение продаж на в год

CRM + Loyalty

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Повышение загрузки рейса при помощи CRM CRM находит пассажиров, которые летают

Повышение загрузки рейса при помощи CRM

CRM находит пассажиров, которые летают 3

раза в год по одному из направлений и отправляет им рассылку либо размещает персональное предложение в их личном кабинете

Персональное предложение

Загрузка

Загрузка

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Повышение эффективности маркетинговых кампаний + 30% online sales as a result

Повышение эффективности маркетинговых кампаний

+ 30% online sales as a result

Analysis

Result

Highly targeted

marketing messages

Segmen-tation

Passenger behavior
(applies, feedback, preferences)

Airline product changes

30%

+ online sales as a result

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Единый личный кабинет пассажира Members area My booking Web check-in Loyalty

Единый личный кабинет пассажира

Members
area

My booking

Web check-in

Loyalty

Booking Engine

Service desk

Additional services

Personal offers

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Loyalty Источники миль Куда потратить мили? Активных миль 20000 Полетные активности

Loyalty

Источники миль

Куда потратить мили?

Активных миль 20000

Полетные активности

Премиальные полеты

Оплата доп. сервисов

Оплата товаров и

услуг по партнерским программам

Начисление миль в качестве компенсации

Партнерские программы

Подарочные мили от АК

Неполетные активности:

Покупка доп.сервисов на сайте АК