Banking Coin Solutions

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Branch Transactions Drive Cost Cost of transactions Cost of increasing queues 1992 1996 2002 2007 2013

Branch Transactions Drive Cost

Cost of transactions

Cost of increasing queues

1992

1996

2002

2007

2013

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Both Banks and Customers Prefer Automation Banks want Users want Source:

Both Banks and Customers Prefer Automation

Banks want

Users want

Source: ATM future trends

2015, European Financial Service Survey
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ATMs Evolve Into Multi-Functional Service Stations 1960’s Functions Cash dispensing Functions

ATMs Evolve Into Multi-Functional Service Stations

1960’s

Functions
Cash dispensing

Functions
Cash dispensing
Envelope deposits

Functions
Cash dispensing
Envelope

deposits
Same day credit

Functions
Cash dispensing
Envelope deposits
Same day credit
Bill payments
Higher daily limits
Multiple denominations
Check cashing
Mobile ATM integration

1980s

1990’s

2000’s

2010’s

Functions
Cash dispensing
Cash deposit
Same day credit
Video teller
Digital advertising
Bill payments
Loan payment
Tax payment
Sports waging
Multiple denominations
Check cashing
Debit card replacement
Other simple servicing

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Banks Realize Potential of Multi-functional ATMs BRANCHES TRANSACTION

Banks Realize Potential of Multi-functional ATMs

BRANCHES

TRANSACTION

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Improvements with the CDS-9R

Improvements with the CDS-9R

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Concrete Results with CDS-9R Migrating low value frequent transactions to the

Concrete Results with CDS-9R

Migrating low value frequent transactions to the machine

and focusing staff on high value transactions. Teller functions such as the following can be migrated to a Full-function CDS-9R:

With CDS -9R the banks can eliminate all staff operated machines, save space and increase profitability of the branch.
The branch will automatically be able to serve all the customers and all their cash handling needs. This is in line with the banks current desire to create an Omni-channel branch.

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Improvement of Cash Handling with the CDS

Improvement of Cash Handling with the CDS

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Concrete Results with CDS By investing in the CDS the bank

Concrete Results with CDS

By investing in the CDS the bank branch

accomplishes two things:
Eliminate the cost of handling coins via the back-office environment
Frees up resources and time which enables  value creating experiences for their customers
By placing the coin handling machine in a visible area, customers will be drawn to the self-service device and proactively handle their transactions on their own without having to wait in line to be serviced by a teller.
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APPENDIX

APPENDIX

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The Customer-Oriented Value Proposition

The Customer-Oriented Value Proposition

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CDS-9R – Value Chain Value Proposition End User value proposition Reducing

CDS-9R – Value Chain Value Proposition

End User value proposition
Reducing queues results

in increased customer satisfaction
Faster transactions enables the customer to more in less time
Straight forward transactions, with no complexity and always a advisor to support if and when needed

Operator value proposition
Increase efficiency: Migrate cash handling operations from tellers to CDS-9R
Rearranging staff responsibilities: creating opportunities for the staff to migrate into the advisory role
Enables customers to do more them selves, such as:
Bill payment
Coin deposit
High value transaction
Purchase of float

OEM value proposition
Cost effective solutions with “best in class” pricing
SUZOHAPP solutions are easy to maintain and well supported by our technical department
Automatic coin jam recovery that require less service support
High coin processing performance with products like CDS-9R

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The Customer-Oriented Value Proposition

The Customer-Oriented Value Proposition

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CDS – Value Chain Value Proposition End User Value Proposition Reducing

CDS – Value Chain Value Proposition

End User Value Proposition
Reducing queues results

in increased customer satisfaction
Faster transactions enables the customer to more in less time
Straight forward transactions, with no complexity and always a advisor to support if and when needed

Operator Value Proposition
Increase efficiency: Migrate cash handling operations from tellers to CDS-9R
Rearranging staff responsibilities: creating opportunities for the staff to migrate into the advisory role
Enables customers to do more them selves, such as:
Coin deposit
High value deposits
Purchase of float

OEM Value Proposition
SUZOHAPP offers high speed coin deposit solutions that count up to 700 coins per minute.
The speed, high quality and market leading pricing enables SUZOHAPP to stand out as the most attractive solutions provider on the market